Shipping policy

At Capzy, we aim to deliver your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Delivery usually takes 3–7 business days depending on your location and courier service.
• Remote areas may require additional delivery time.

Shipping Charges

• Shipping charges (if applicable) will be shown at checkout before completing your order.
• Free shipping offers (if available) apply only to selected orders or promotions.

Order Tracking

• Once your order is dispatched, tracking details (if available) will be shared via WhatsApp, email, or order updates.

Delivery Issues

Please make sure your shipping details are correct before placing an order.
Capzy is not responsible for:

• Incorrect address details
• Failed deliveries due to unavailability
• Delays caused by courier companies
• Natural events or circumstances beyond control

Damaged or Missing Orders

If your package arrives damaged or there is an issue with your order, contact us within 24–48 hours of delivery with photos/videos.

Contact Us

For shipping support:
Instagram: @capzy.pk
WhatsApp: +92 3712510984